NOT KNOWN FACTS ABOUT BACKPACKS THAT WON'T HURT YOUR BACK

I get as far as obtaining all the photographs on my cell phone and after that it just stops. Won't carry on. I am at a reduction. It does it Once i plug the product in and After i do the file explorer technique.just spins and spins and spins and under no circumstances backs up. then it tells me – its not backed up. duh. I refuse to reset. guess w